SHIPPING INFORMATION
Standard shipping cost: €4.99
SHIPPING METHODS & DELIVERY TIME
SHIPPING METHODS:
STANDARD SHIPPING (with tracking)
FREE SHIPPING (without tracking)
DELIVERY TIME:
Calculated at checkout; typically 1–2 weeks.
Orders are processed and shipped within one business day of receipt. The estimated delivery time is usually 7–15 days.
Please note that these are only estimated delivery times. Our website cannot guarantee specific delivery dates.
Please ensure that all shipping information is complete and accurate. If any information is missing or incorrect, we may need to contact you to update the shipping information. This may delay the delivery of your order. Further delays may occur due to customs clearance.
The relevant customs office may request additional documents and require more time to process your package. This may extend the estimated delivery time.
Your order may be delivered by either the local postal service or a local courier. In most regions, delivery is handled by the local postal service, so the package will arrive with your regular mail. If you are not home at the time of delivery, the courier may leave a notification with instructions on how and where to pick up your package.
If a package is returned to us due to an incorrect or incomplete address, or because the recipient was repeatedly absent, we will not provide a free reshipment.
If a package is returned to us due to an incorrect or incomplete address, or because the recipient was repeatedly absent, we will not ship it again free of charge. INTERNATIONAL SHIPPING RESTRICTIONS
We currently do not ship to the following countries and territories:
Faroe Islands
Cayman Islands
U.S. Virgin Islands
Northern Mariana Islands
British Virgin Islands
Turks and Caicos Islands
Solomon Islands
Falkland Islands
Marshall Islands
Réunion
Bouvet Island
Christmas Island
Keeling Islands
Cook Islands
Heard and McDonald Islands
Norfolk Island
Saint Martin
South Georgia and the South Sandwich Islands
United Arab Emirates
Israel
Iraq
Canary Islands
Saudi Arabia
South Africa
TRACKING
Once your order has been shipped, you will receive a shipping confirmation email. The information provided allows you to track the status of your shipment.
Customers who select Economy shipping can track their order via TrackingMore or directly on the respective shipping provider's website:
PostNL
SF Express
SingPost
TAXES & DUTIES
Import taxes, customs duties, and related clearance fees may be levied once the package arrives in the destination country. The amount of these charges is determined by the customs office of the respective country.
Payment of these taxes and duties is the responsibility of the recipient and is not handled by our website. For more information on potential charges, please contact your local customs office.
CUSTOMS REGULATIONS & REGULATIONS
You are responsible for checking local postal and import regulations regarding restricted or prohibited items. We are not liable for goods that may not be accepted or imported into the destination country.
FOREIGN CURRENCY TRANSACTION FEES
If your credit card account is in a currency other than euros, your bank may apply a different exchange rate than the one displayed on our website. Additional foreign currency transaction fees may also apply.
These fees are set by your bank or credit card provider according to their respective pricing and fee policies. We are not responsible for exchange rates or any additional fees charged by your bank or credit card company.
For more information about potential foreign currency fees, please contact your bank directly.
Prices in our shop are displayed in your local currency. However, at checkout, the payment will be processed in euros. All transactions are processed via PayPal or credit card in euros.